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Tell us what needs fixing.

Share the fault location and, if helpful, upload photos or a short video so the service team can understand the issue.

Full name *Mobile number *Email (optional)Service category * Describe the issue *Fault-site address *LandmarkPIN code *Preferred date/time

Photos of the fault (optional)

Upload up to 6 JPG, PNG, WebP or HEIC images. Maximum 8 MB per photo.

Photos help the service team assess the issue before the visit.

Video of the fault (optional)

Upload up to 3 MP4, MOV or WebM videos. Maximum 50 MB per video. Short clips are recommended.

Avoid filming people, private documents or unrelated personal information.

Fault-site location

GPS has not been captured. You can enter the address manually.

I confirm the address/map location is correct.

Uploads are for service assessment and should be restricted to authorised staff. Do not upload payment card details or unrelated sensitive information.